Shopping & Shipping FAQs

Is shopping at secure? is safe and secure. Our systems exceed industry standards for the protection of credit card data using secure server 1024-bit SSL (Secure Socket Layer) encryption technology. Our secure server software encrypts your information ensuring your transaction with us is confidential and your identity fully protected.

What is your privacy policy?

Protecting your personal information is a top priority at Homax Products, Inc. Any personal information received by us is used solely to communicate with you and fulfill your order. Homax guarantees that your personal information will never be sold or shared with any outside parties. For more information, please see the privacy statement page.

What forms of payment do you accept? 

Visa, MasterCard, Amex and Discover 


What is your return policy?

Our return policy for all types of transactions is available here: Return Policy


Shipping Rates:


Will I be sent a confirmation of my order?

A confirmation email with details about your order will be sent as soon as we begin processing your order, usually a few minutes after your order is received.

How long will it take to receive my order?

Orders are shipped the most efficient method possible and can be either UPS, FedEx or USPS. Please ensure your address is suitable for all carriers. Orders should arrive between 3 – 7 business days.

I need my order right away. Can you rush it to me?

We ship most of our products within 1-3 business days (not including transit time). At this time, we only offer ground shipping.

Do you ship orders internationally?

This website accepts orders from the United States only. 

Do you charge sales tax?

Homax Products, Inc. charges state sales tax in AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY.