Customer Service
Frequently Asked Questions
At Homax, we pride ourselves on making products that make your job easier. If you need some help, want instructions, or just have a question, our customer service representatives are always happy to help you find a solution. Feel free to Contact Us anytime.
Where can I find your products?
Our products are stocked in a wide variety of stores from paint & hardware stores to home centers, discount stores, and specialty stores. Our Store Finder page lists which stores carry homax products so you that can find a store with our products in your hometown. Please check with one of these retailers to find out about the availability of our products in their stores.
Where do I find info on how to use one of your products?
Frequently Asked Questions (FAQs), Instructions, Troubleshooting, and How-To projects can all be accessed on corresponding product pages. If you know which product you need information about you can navigate to that page through Product Categories or Brand Categories. We make it a priority to get you the information you need in a timely fashion, which is why we have posted a wealth of information on our website for you to access directly.
Why aren't all of the products on your site sold at my local store?
Homax Products and its associated brands are sold internationally to a wide variety on vendors. Our products can be found in big box retail stores and home centers to mom & pop outfits. Each vendors has their own audience of consumers and therefore may not carry all of our products. Our largest selection of products can be found in home center stores that specialize in all DIY needs. If you are having difficulty finding one of our products, please browse our Store Finder page.
Why do you have brand names other than Homax on your site?
Homax and its family of companies produce products that cover almost every aspect of the home improvement industry from do-it-yourself home projects to large commercial applications. Homax has a strong portfolio of brands that continue to be sold under their brand name, and in addition, has a large selection of products that are sold under the Homax Products brand name.
I am planning on doing a home improvement project, how do i find out what products i will need?
Each home improvement project listed on our site has a list of supplies needed to complete the project. Our Products that are used in a project are listed at the top of the supplies list in red and are linkable to the page of the corresponding product. You can also find how-to projects that relate to a product on each product page under the how-to tab.
How do I apply for a job with Homax?
Interested candidates are encouraged to submit resume and cover letter including salary requirements to careers@homaxproducts.com or send to P.O. Box 5643, Bellingham, WA 98227. We offer a pleasant work environment with opportunities for professional growth, paid vacation, medical, dental, vision, short and long-term disability insurance, 401-K with matching and profit sharing contributions. No phone calls, please.