Shopping & Shipping FAQs

Is shopping at homaxproducts.com secure?

homaxproducts.com is safe and secure. Homax^® systems exceed industry standards for the protection of credit card data using secure server 1024-bit SSL (Secure Socket Layer) encryption technology. Our secure server software encrypts your information ensuring your transaction with us is confidential and your identity fully protected.

What is your privacy policy?

Protecting your personal information is a top priority at Homax Products, Inc. Any personal information received by us is used solely to communicate with you and fulfill your order. Homax guarantees that your personal information will never be sold or shared with any outside parties. For more information, please see the privacy statement page.

What forms of payment do you accept? 

PayPal, Visa, MasterCard, Amex and Discover 

What is your return policy?

Please review return policy: Return Policy

Shipping

Shipping Rates:

ALL ORDERS SHIP FOR FREE! NO MINIMUM ORDER AMOUNT.

Will I be sent a confirmation of my order?

A confirmation email with details about your order will be sent as soon as we begin processing your order.

How long will it take to receive my order?

Orders are shipped the most efficient method possible and can be either FedEx or USPS. USPS will only be used for select items. Please ensure your address is suitable for all carriers. Orders should arrive between 3 – 7 business days.

Can you rush it to me?

We ship most of our products within 1-3 business days (not including transit time). At this time, we only offer ground shipping.

Do you ship orders internationally?

This website accepts orders from the United States only. Liquids, aerosols or flammables are not available for shipment in Hawaii or Alaska. 

Do you charge sales tax?

Yes, sales tax is determined by each state.